Gourmet Guru Grill (GGG) uses high quality materials in the fabrication of our ceramic grill products. We are so confident in the quality of our grill products that we offer a limited lifetime warranty on them. Gourmet Guru Grill also strives to offer world class customer and warranty support.
TERMS and CONDITIONS OF THE GOURMET GURU LIMITED LIFETIME WARRANTY
1. The Gourmet Guru Grill: The Gourmet Guru Grill ceramic cooker (all sizes) carries a Limited Lifetime Warranty on materials and workmanship on all ceramic components including the lower and upper grill sections, firebox, fire ring and vent cap to the original purchaser or owner who purchased the product from an Authorized Dealer and has registered their Warranty with Gourmet Guru Grill. This Warranty is valid for as long as the original person owns the Gourmet Guru Grill or covered component product except for other ceramic, metal and wood components which are covered as detailed below. This Warranty is in addition to and does not affect your statutory rights which otherwise may apply.
2. Other Ceramic Products: The Gourmet Guru Grill brand of ceramic plate setter, baking stones and other future products developed by us are covered by a Limited Three (3) Year Limited Warranty to the original purchaser. These components are not covered for breakage from dropping, incorrect storage, misuse or abuse.
3. Metal Components: Metal, stainless steel, and cast iron components of the Gourmet Guru Grill systems including the metal bands, hinge assembly, metal vent top, cooking grid, fire grate, draft door and metal components of Gourmet Guru Grill Brand carts, tables and cabinets are covered by a Limited Five (5) Year Warranty to the original purchaser. Gourmet Guru Grill strives to utilize materials that are corrosion resistant and uses high temperature powder coat finishes on metal surfaces. These coatings, however, may be compromised by surface scratches and dings or exposure to chemicals and conditions beyond our control. Substances that can damage component surfaces include but are not limited to chemicals such as chlorine, fertilizers, extremely high humidity or submersion, pesticides, industrial fumes and salt spray. Due to this, this Metal Component Warranty does not cover damage from rust, oxidation, fading or blemishing unless accompanied by a loss of structural integrity or component failure.
4. Wood and Composite Components: Wood components of Gourmet Guru Grill brand carts, tables and cabinets are covered by a Limited One (1) Year Warranty to the original purchaser. Only genuine Gourmet Guru Grill carts, tables and cabinets are covered under this Warranty. Third party carts, table, cabinets or other mounting systems and customer fabricated mounting systems are not covered under this Warranty.
Gourmet Guru Grill carts, tables and cabinets are not covered under this warranty for cosmetic blemishing, color changes, weathering and cracking unless accompanied by a loss of structural integrity of component failure. Please follow product care guidelines included with these products.